{"id":3,"date":"2026-04-15T18:52:46","date_gmt":"2026-04-15T18:52:46","guid":{"rendered":"http:\/\/traveltradeinsightsreport.com\/?page_id=3"},"modified":"2026-04-17T15:28:41","modified_gmt":"2026-04-17T15:28:41","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/traveltradeinsightsreport.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Marcus Whitefield Limited Privacy Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Travel Trade Insights Report is a trading name of Marcus Whitefield Limited.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This privacy notice tells you what to expect us to do with your personal information.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact details<\/li>\n\n\n\n<li>What information we collect, use, and why<\/li>\n\n\n\n<li>Lawful bases and data protection rights<\/li>\n\n\n\n<li>Where we get personal information from<\/li>\n\n\n\n<li>How long we keep information<\/li>\n\n\n\n<li>Who we share information with<\/li>\n\n\n\n<li>How to complain<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact details<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email us at hello @ marcuswhitefield . com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a><strong>What information we collect, use, and why<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect or use the following information <strong>to provide and improve products and services for clients<\/strong> and<strong> the operation of client or customer accounts<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Gender<\/li>\n\n\n\n<li>Pronoun preferences<\/li>\n\n\n\n<li>Occupation<\/li>\n\n\n\n<li>Date of birth<\/li>\n\n\n\n<li>debits)<\/li>\n\n\n\n<li>Transaction data (including details about payments to and from you and details of products and services you have purchased)<\/li>\n\n\n\n<li>Usage data (including information about how you interact with and use our website, products and services)<\/li>\n\n\n\n<li>Information relating to compliments or complaints<\/li>\n\n\n\n<li>Video recordings<\/li>\n\n\n\n<li>Audio recordings (eg calls)<\/li>\n\n\n\n<li>Records of meetings and decisions<\/li>\n\n\n\n<li>Account access information<\/li>\n\n\n\n<li>Website user information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We collect or use the following personal information for <strong>information updates or marketing purposes<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Occupation<\/li>\n\n\n\n<li>Profile information<\/li>\n\n\n\n<li>Marketing preferences<\/li>\n\n\n\n<li>Purchase or account history<\/li>\n\n\n\n<li>Website and app user journey information<\/li>\n\n\n\n<li>IP addresses<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We collect or use the following personal information to <strong>comply with legal requirements<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Contact information<\/li>\n\n\n\n<li>Identification documents<\/li>\n\n\n\n<li>Client account information<\/li>\n\n\n\n<li>Health and safety information<\/li>\n\n\n\n<li>Any other personal information required to comply with legal obligations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We collect or use the following personal information for <strong>recruitment purposes<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact details (eg name, address, telephone number or personal email address)<\/li>\n\n\n\n<li>Date of birth<\/li>\n\n\n\n<li>National Insurance number<\/li>\n\n\n\n<li>Copies of passports or other photo ID<\/li>\n\n\n\n<li>Employment history (eg job application, employment references or secondary employment)<\/li>\n\n\n\n<li>Education history (eg qualifications)<\/li>\n\n\n\n<li>Right to work information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We collect or use the following personal information for <strong>dealing with queries, complaints or claims<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Payment details<\/li>\n\n\n\n<li>Account information<\/li>\n\n\n\n<li>Purchase or service history<\/li>\n\n\n\n<li>Call recordings<\/li>\n\n\n\n<li>Customer or client accounts and records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a><strong>Lawful bases and data protection rights<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Under UK data protection law, we must have a \u201clawful basis\u201d for collecting and using your personal information. There is a list of possible <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/getting-started-with-gdpr\/data-protection-principles-definitions-and-key-terms\/#lawfulbasis\" target=\"_blank\" rel=\"noreferrer noopener\">lawful bases<\/a> in the UK GDPR. You can find out more about lawful bases on the ICO\u2019s website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO\u2019s website:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right of access &#8211; You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#roa\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right of access<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right to rectification&nbsp;&#8211; You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtr\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right to rectification<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right to erasure&nbsp;&#8211; You have the right to ask us to delete your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rte\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right to erasure<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right to restriction of processing&nbsp;&#8211; You have the right to ask us to limit how we can use your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtrop\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right to restriction of processing<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right to object to processing&nbsp;&#8211; You have the right to object to the processing of your personal data. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rto\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right to object to processing<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right to data portability&nbsp;&#8211; You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtdp\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right to data portability<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your right to withdraw consent&nbsp;\u2013 When we use consent as our lawful basis you have the right to withdraw your consent at any time. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtwc\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the right to withdraw consent<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you make a request, we must respond to you without undue delay and in any event within one month.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for the collection and use of your data<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n\n\n\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n\n\n\n<li>Legitimate interests \u2013 we\u2019re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are providing you products and services.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n\n\n\n<li>Legitimate interests \u2013 we\u2019re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are running your client or customer accounts.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information for information updates or marketing purposes are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consent \u2013 we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information for research or archiving purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n\n\n\n<li>Legitimate interests \u2013 we\u2019re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are the research we will communicate to you.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information to comply with legal requirements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Legal obligation \u2013 we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information for recruitment purposes are to consider hiring you for a role you have applied for.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n\n\n\n<li>Legitimate interests \u2013 we\u2019re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/li>\n\n\n\n<li>Legitimate interests \u2013 we\u2019re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our legitimate interests are dealing with your query, complaint or claim.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where we get personal information from<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Directly from you<\/li>\n\n\n\n<li>Publicly available sources<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How long we keep information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We retain information for up to 10 years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a><strong>Who we share information with<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data processors for standard IT software and services<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These data processors do the following activities for us: manage our IT software and systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Others we share personal information with<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Travel Nomads, to the extent necessary to provide the agreed services and account management for the Travel Trade Insights Report<\/li>\n\n\n\n<li>Organisations we\u2019re legally obliged to share personal information with<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to complain<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you remain unhappy with how we\u2019ve used your data after raising a complaint with us, you can also complain to the ICO.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ICO\u2019s address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information Commissioner\u2019s Office<br>Wycliffe House<br>Water Lane<br>Wilmslow<br>Cheshire<br>SK9 5AF<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Helpline number: 0303 123 1113<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ico.org.uk\/make-a-complaint<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Privacy Policy last updated on 17<sup>th<\/sup> April 2026.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marcus Whitefield Limited Privacy Policy Travel Trade Insights Report is a trading name of Marcus Whitefield Limited. This privacy notice [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"daniel.hyman@marcuswhitefield.com","author_link":"https:\/\/traveltradeinsightsreport.com\/author\/daniel-hymanmarcuswhitefield-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Marcus Whitefield Limited Privacy Policy Travel Trade Insights Report is a trading name of Marcus Whitefield Limited. This privacy notice [&hellip;]","_links":{"self":[{"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":99,"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/99"}],"wp:attachment":[{"href":"https:\/\/traveltradeinsightsreport.com\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}